First we would like to thank you for selecting Valley Isle Aquatics to meet all your swimming lesson needs; we truly appreciate it! Our mission is to serve the children of Maui to assist in developing their swimming skills.

If, for any reason, the Kihei Aquatic Center (pool) or the Pukulani Pool is closed and we are informed of this prior to lessons, we will send out an email blast letting you know. Unfortunately, if a closure happens while we are on-site, we will not be able to contact all the families. We apologize for this inconvenience.

Lessons will continue even if it is raining, however they will be cancelled if there is lightening. Please keep in mind that the first lesson may be cancelled, yet the last lesson may still happen.

Credits/Refunds:
*Valley Isle Aquatics does not issue credits or carry over balances from one session to another.
*If a class at a certain time has fewer then four (4) students enrolled, that particular class/time will be cancelled. Valley Isle Aquatics will notify you of this, and work with you to place your student in another class/time for that session. If we are unable to do this, we will issue you a refund.
*Classes that Valley Isle Aquatics cancels will either be made up in a subsequent class or a refund for just that class will be issued.
*Classes cancelled due to a reason out of our control, such as the weather, or pool closure, will not be made-up and no refunds will be issued.
*If there are fewer than four (4) students registered for a class, the class will be cancelled and your student will be placed in another class, which may be at a different time. If, for some reason, the new class does not work for you, a refund will be issued.

If you have any questions, or need further clarification, please contact us.

Valley Isle Aquatics does not discriminate based on gender, age, creed, race, religion, or socioeconomic background.

Valley Isle Aquatics retains the right to refuse service to anyone, for any reason, at any time.

Failure to satisfy certification course requirements:
Valley Isle Aquatics does not guarantee that every student will pass their purchased certification course. Every Valley Isle Aquatics certification course has minimum academic, skill and physical standards. To obtain certification, the student must satisfy all certification course requirements to obtain certification. If the student should fail to satisfy all certification course requirements,Valley Isle Aquatics cannot generate a refund to the student. If the student has any questions as to the certification course requirements, the student should contact Valley Isle Aquatics customer service staff prior to purchasing the certification course. Our customer service staff is available to answer all student questions prior to purchase.

Failure to attend the scheduled in-person training:
If a student purchases a certification course, then fails to attend the scheduled in-person training for any reason, Valley Isle Aquatics cannot generate a refund to the student. However, the student should address any issues relating to the in-person training session with the in-person training instructor. The in-person training instructors will address each issue on a case-by-case basis, according to the in-person training instructor's policy.

Buyer's Remorse:
If a student purchases a certification course, and subsequently decides that the certification course or any part of the program is not to their liking for any reason, Valley Isle Aquatics cannot generate a refund to the student. It is, therefore, recommended that the student thoroughly review the details of the certification course presented on this website, and contact Valley Isle Aquatics customer service prior to purchase, to answer any student questions. Our customer service staff is available to answer all student questions prior to purchase.